Press Release

The Bentonville Convention & Visitors Bureau and Digital Impact Solutions Launch the Visit Bentonville Chatbot

A Facebook Messenger based Bot with everything you need to know about Bentonville.  

Bentonville and El Dorado, Arkansas, July 22, 2018: Visit Bentonville and Digital Impact Solutions today announced the launch of one of the first community destination bot in the United States.  Jointly designed by the Bentonville Convention and Visitor’s Bureau and Digital Impact Solutions (DIS) and built by DIS co-founder Joe Buhler, the newly launched Facebook Messenger Chatbot will provide the visitor, or consumers considering a trip to Bentonville, Arkansas with just about anything and everything they need to know to have a better experience, in the pre-trip phase as well as “in destination”, and may be used post-trip as a survey and review tool, and to encourage visitors to share with others.

The bot has all the most relevant information about the city itself, where to stay, where to dine, area attractions, the brewery scene, biking trails and more.  It gives the consumer all the options, including the ability to book a hotel, download a dining guide and more.  There is a special section for meeting and event planners with meeting and event venues available in Bentonville. Additional content available via the bot includes special events such as the Bentonville Film Festival, Power of Music Festival, the Oz-Trails Off-Road and more to come.
“We are excited and proud to be one of the first US destinations to launch a CVB Community-based Chatbot for our visitors, as well as those who might be considering Bentonville for a leisure or business trip,” said Kalene Griffith, President of the Bentonville CVB. Further: “Giving a visitor access to all of our content in such a simple and familiar messaging format is a definite value-add to our destination”

Peggy Lee, Chief Engagement Officer and Co-Founder of Digital Impact Solutions added, “While there are many Messenger-based Chatbots today, we believe the Bentonville Bot is unique and will be the trend of the future.  What a special destination to launch our Community Bot with Bentonville, home of Wal-Mart and the Crystal Bridges Museum. We could not be more pleased!”

To try out the Visit Bentonville Bot, visit the Facebook Page – and click on the blue Send Message button located just below the head photograph, or visit this link:

Digital Impact Solutions (DIS) is a full service digital marketing agency with a focus on providing restaurants, hotels, spas and wellness centers, as well as other merchants and brands with its conversational Messenger Marketing Solutions set which includes Facebook Messenger Chatbots with Mobile Wallet integration providing branded passes for targeted, ongoing customer promotions and special offers, as well as providing a loyalty program for our clients.  Working directly or through the client’s agency, DIS provides a full array of marketing services including website, SEO/SEM, email, Social Media Marketing, Event Marketing and more.  DIS is an El Dorado, Arkansas LLC, with offices in Wilton, Connecticut and El Dorado, Arkansas.

For more information contact Peggy Lee at 203-570-8739, [email protected]

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