How to get a Five Star Reputation

A final note in part five is actually a key success factor.

A business needs a system in place that first of all makes every employee aware of the importance of great customer service and second actively solicits positive reviews to post on relevant social sites. 

This is what will result in a five star reputation over time and resulting repeat business. 

The truth about social reviews | SmartBlogs
To be a business owner, you’ve got to have thick skin. Sooner or later — and probably sooner — somebody’s going to offer a word of criticism, and whether

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